Shipping & Delivery FAQ
Before you choose delivery, please read the FAQ below!
Where do you deliver?
Local delivery is available ONLY for areas within a 15 mile radius of us.
Are you eligible for local delivery?
Add your shipping address at checkout. If you qualify, the delivery option will appear.
*Please note: If you select an accelerated method of payment (such as Apple Pay or Paypal), even if you are eligible, the Local Delivery option will not appear!
What is the difference between local delivery and shipping?
Local Delivery orders are personally delivered, the same or next day. Your order will be placed on your doorstep or as requested in the notes of your order. We want everyone to be safe!
Online orders with shipping are delivered via USPS or UPS and take 1-4 business days to arrive. *Any delays within the USPS or UPS are out of our control. We appreciate your patience and understanding.
How do I choose local delivery?
In the shipping option drop down box, choose "local delivery". Please add your phone number so that you can be contacted for any delivery clarification. It would be helpful to add any specific delivery instructions in the notes for your order.
What are the delivery times?
All orders placed before 12pm will be delivered the same day between 2pm-6pm. All orders placed after 12pm will be delivered next day, between 2pm-6pm.
How much is local delivery?
Local delivery is a flat $5. A minimum order of $20 is required. Please be aware that this may change as we adapt to this service.
What if your address is just outside the delivery zone?
We understand that you want to be included! We make every effort to provide accessibility. However, we have to set at limit and adhere to that for clarity and consistency. If we have the capability to increase our delivery zone in the future, we will. Thank you for your understanding!
More Questions? We'd love any feedback on this service!
Email us at email@example.com
Thank you for being patient with us as we navigate this new area.